Lampe: Facebook should do more to help prevent harassment in its groups

Despite Facebook’s waning popularity with younger audiences, one feature keeps users on the platform: Facebook groups. 

A recent article by Business Insider discusses the popularity of Facebook groups, which allow users to join a community of people who share similar interests. 

Cliff Lampe, an expert on digital communications at the University of Michigan School of Information, was cited in the article. He discusses the challenges group moderators face while managing their groups and argues that Facebook has a bigger responsibility in helping users address these difficulties. 

"Facebook themselves do have an ethical responsibility from a technology standpoint, because algorithms versus individual people is never a fair fight," Lampe says.

RELATED

Read “8 people share how they use Facebook groups to score freebies and market their businesses”

Learn more about professor of information and associate dean for academic affairs Cliff Lampe’s research interests and publications by visiting his faculty profile.